Returns & Exchanges – “7 Day Change Your Mind” money back guarantee;
We have absolute confidence in the quality and description of our products. Therefore, if you decide that your online furniture purchase is unsuitable or you simply change your mind for any reason, then you may within 7 days of receipt of the goods advise that you wish to return the goods for exchange or full refund. We will arrange for the collection and return of the goods at our cost. Upon receipt of the goods in the original packaging and same condition that they left our warehouse, we will provide an exchange product or full refund including freight charges. If you decide to purchase a replacement item then you will be charged for the difference if it is more expensive than the original, or refunded the difference if it is of a lesser value. The same terms shall apply to the freight cost for the replacement.
Please note that the “7 Day Change Your Mind” guarantee is applicable only to online purchases at normal retail (not sale) prices and may not apply to items purchased in-store, on special order or for kitchens. In these instances, we reserve the right to negotiate a return fee with you. Please refer also to PAYMENT terms.
View our full Terms & Conditions here