Quality solid wood furniture is an investment that can easily last a lifetime and beyond with the right care. We pride ourselves on the quality of our products and it is now important for you to take some time to maintain the finish. It's surprisingly easy to look after and a small amount of care will extend your furniture's life considerably.
Please note that failure to treat your solid wood furniture as instructed could result in drying and splitting, and the invalidation of your warranty.
The appeal of solid hardwood furniture is that each piece is unique in terms of colour, natural marks and grain patterns. Consequently, you may notice some differences between items from the same range; any such differences are considered an integral feature of this totally natural product. To complement these unique qualities, some of our ranges are crafted to have a 'distressed' or 'rustic' styling. This is very much intended by our skilled craftsman and makes each piece totally unique with a 'lived in' appearance.
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Your solid wood furniture has been treated with a spray oil/wax for general protection; This protective finish forms a natural coating, repelling most common substances and fluids, but is no foolproof guarantee against stains. One of the best ways to protect your furniture is to treat it with our specially formulated wax polish at six to twelve month intervals, applied with a soft cloth in the direction of the grain. Doing so will protect and nourish the timbers, creating a long-lasting, protective seal. Our 100% natural beeswax is available in-store or online.
Only clean your furniture with a soft cloth dampened in warm water. In order not to leave any water spots, use a clean dry cloth afterward to wipe clean. Never use abrasive cleaning products or furniture sprays on or near your furniture as they will damage the finish. Dust your furniture regularly with a clean, dry duster.
If you spill anything on the surface of your furniture, ensure you clean it up as soon as you can using a ‘blotting' action.
Did you know that almost half the weight of freshly sawn wood is water? All our timbers undergo a meticulous kiln drying process to carefully reduce this moisture content, leaving just enough so that it can properly acclimate to the relative humidity in your home. However, Oak wood is naturally hygroscopic, meaning that its moisture content varies depending on ambient humidity levels. Although our oak furniture has been naturally and kiln-dried, humidity changes may result in some cracking or movement. Please do not be alarmed if some cracks or gaps appear, this is a completely normal response to the furniture’s environment.
It is not advisable to position your oak furniture near to a direct heat source, such as a radiator or heat pump. Avoid placing hot objects on your oak furniture without mats and always use a coaster for warm drinks.
Try not to leave your oak furniture in direct sunlight as this may cause the oak to become dehydrated and/or fade.
To prevent minor marks and scratches, always use coasters, place mats and a table cloth where possible.
Through time and depending on wear, the original hard wax / oil coating on the furniture may need to be renewed. Make sure the surface is clean and dry. Finish with fine sand paper (minimum 240 grit) preferably using a random orbital sander and finally polish with a scotchbrite pad. Then apply two coats of Osmo Polyx® Satin Oil. Note that as the colour of the finish will invariably change gradually with age, you should not attempt a “patch“ repair on a single surface, but rather refinish the entire surface being repaired. 100% natural Osmo Polyx® Satin Oil is available from us instore or online.
Never drag a table along a floor as this may cause damage to the table joints and could also damage your flooring. Our furniture legs are fitted with screw on plastic or rubber feet. While these are preferable for placement on very hard flooring like ceramic tiles or concrete, for carpet the feet can be removed to reduce indentation depth. For a softer flooring like cork, timber or vinyl it is recommended to remove the feet and fit the legs of moveable items like tables and chairs with self-adhesive felt pads, available from hardware suppliers. Do this while assembling your table for the first time!
For any further information, please just contact us directly.
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